Spend $75 online and you receive free shipping.
SHIPPING WITHIN AUSTRALIA
All prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. Shipping within Australia will take approximately 2-7 working days depending on what state and/or territory you live in.
For delivery within Australia we use Australian Post E-parcel.
Please click on the following link to track your order once it has been shipped.
http://auspost.com.au/track/?cmpid=HP2-TL1-track-item-110401
NB: Please note we do not currently ship internationally. However you may have your purchase delivered to any Australian address.
DO YOU DELIVER TO BUSINESS ADDRESS AND P.O BOXES?
Yes. We can deliver to your workplace. Just include your company name and address when completing the delivery details. For ease of delivery we also deliver to P.O Boxes.
HOW MUCH WILL POSTAGE AND PACKAGING COST?
We charge a flat rate of $10.00 for any total purchase under $75 to be shipped within Australia. A gift card only purchase will incur a flat postage fee of $3.00 and will be sent by registered post. Please note any order over 5kg will incur an additional postage fee.
CAN I TRACK MY ORDER?
Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number. Alternatively you may also request an SMS to be sent to you via your mobile on the checkout pages.
If you have an account with Live you will be able to view the status of your order online when you log into your account.
Please click on the following link to track your order once it has been shipped.
http://auspost.com.au/track/?cmpid=HP2-TL1-track-item-110401
IF THERE IS A PROBLEM WITH MY ORDER WHO DO I CONTACT?
If there is a problem with your order, please email us at customerservice@liveclothing.com.au or phone us on (08) 6267 6400 Monday- Friday (9am-5pm WST).
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
We aim to dispatch all orders the next day so you should receive your order within 2-7 working days. If you have not received your order within the specified time, please contact Australia Post with your reference number or contact Live at customerservice@liveclothing.com.au
Please note a signature will be required when your order is delivered, so make sure that you provide a delivery address where someone will be available to receive your order. Eg a work address. If no one is available to sign for your order, Australia Post will leave you a card in your letter box for you to pick up at your local post office.
If you have special instructions relating to the delivery, please make sure you indicate these instructions when you’re finalising your purchase as you are checking out.